OSVDB ID: 21065

Title: OTRS (Open Ticket Request System) AgentTicketPlain Action Multiple Parameter SQL Injection

Info

Disclosure

Nov 22, 2005

Discovery

Oct 17, 2005

Dates

Exploit

Unknown

Solution

Unknown

Description

OTRS contains a flaw that may allow an attacker to carry out an SQL injection attack. The issue is due to the AgentTicketPlain function not properly sanitizing user-supplied input to the 'TicketID' and 'ArticleID' variables. This may allow an attacker to inject or manipulate SQL queries in the back-end database.

Classification

Location: Remote / Network Access
Attack Type: Information Disclosure, Input Manipulation
Impact: Loss of Confidentiality, Loss of Integrity
Exploit: Exploit Rumored
Disclosure: OSVDB Verified
OSVDB: Web Related

Solution

Upgrade to version 2.0.4 or higher or 1.3.3 or higher, as it has been reported to fix this vulnerability. An upgrade is required as there are no known workarounds.

Products

OTRS Team	OTRS	2.0.3
		2.0.2
		2.0.1
		2.0.0
		1.3.2
		1.0.0

References

Security Tracker: 1015262
Bugtraq ID: 15537
Secunia Advisory ID: 17685 18101 18887
CVE ID: 2005-3893 (see also: NVD)
Related OSVDB ID: 21064 21066 21067
Mail List Post: http://archives.neohapsis.com/archives/fulldisclosure/2005-11/0705.html
Other Advisory URL: http://moritz-naumann.com/adv/0007/otrsmulti/0007.txt
http://www.novell.com/linux/security/advisories/2005_30_sr.html
Vendor Specific Advisory URL: http://www.debian.org/security/2006/dsa-973
Vendor URL: http://www.otrs.org/

Credit

Moritz Naumann - securitymoritz-naumann.com - Moritz Naumann IT Consulting & Services

Direct URL: http://osvdb.org/21065

Info

Disclosure

Discovery

Dates

Exploit

Solution

Description

Classification

Solution

Products

OTRS Team

OTRS

References

Credit